The Sovereign Turquoise Ghicha

All sales are final. We maintain a strict no-return and no-refund policy on all merchandise. We request that customers review their orders carefully prior to purchase. In the event of ambiguity, discrepancies, or specific issues regarding an order, customers are required to contact our customer support team for review and resolution. For any claims regarding discrepancies, a direct, unedited unboxing video is mandatory. We conduct rigorous quality inspections on all products prior to dispatch, and this documentation is required to ensure transparency and uphold the mutual trust that serves as the foundation of our operations.

We strive to process and dispatch orders as quickly as possible. Estimated delivery timelines are:

• Metro Cities (Mumbai, Delhi, Bangalore, etc.): 3–5 business days
• Tier-2 & Tier-3 Cities: 5–7 business days
• Remote/Rural Areas: 7–10 business days

Delivery timelines are estimates and may vary due to courier delays, public holidays, weather conditions, or other unforeseen circumstances.